Average rating: 43 of 50
Rating is based on 12
reviews of Al Capone over past 6 months
Welcome to Al Capone
Burgers & Chicken, Pizza
Tuesday's opening hours:
16:00 - 23:50
Payment:
Cash, credit and debit cards
Card payments will incur a £0.50 surcharge
Min. Order:
£8.00
Free delivery
Special offers for Al Capone
Customer reviews of Al Capone
| Date |
Quality
Service
Value
|
Comment |
|---|---|---|
| Sat 31 Mar | 4.7 5 Al Capone |
Tasty stuff man, not the best pizza in the world but for the money it was pretty good.
Would order again, without a shadow of a doubt. Josh, B13
|
| Wed 1 Feb | 2.7 5 Al Capone |
Recieved the wrong pizza
J, B13
|
| Mon 16 Jan | 4.7 5 Al Capone |
Chips were really good, pizzas could have been a little hotter. But great value and really good service :) Would order from them again.
Carly, B29
|
| Sat 10 Dec | 5 5 Al Capone |
Arrived very quickly and food was excellent and piping hot. Will certainly be using Al Capone Pizza again.
Gavin, B13
|
| 6 months ago | 4.3 5 Al Capone |
Great service, they were even 5 mins early!
Jake, B13
|
| 10 months ago | 3.3 5 Al Capone |
Cheap, nasty food.
A, B13
|
| 11 months ago | 2 5 Al Capone |
Okay, so because they had ran out of fish burgers (which they tried to explain to us on the phone) they gave us a fishcake in a bun, instead of calling us up and telling us. They also bought us a spicy chicken wrap instead of an italian meetball wrap, which stank horribly and we decided not to even sample it, but we called up to ask them why they'd done this... On the phone they agreed to bring us another meatball wrap but man told us that they could not replace the fishburger because they had not got any and so agreed to give us a can of pop instead. The delivery driver appeared about forty minutes later trying to charge us 70p- we refused- for the can and giving us a cold wrap, which was the most disgusting thing I had ever tasted. A really awful way to treat customers and I couldn't even ask for a refund for the items we had not eaten because I had paid online.
Kirstie, B12
|
|
Response from hungryhouse:
Hi Kirstie, I'm sorry to hear about this trouble with your order. I just want to clarify that you absolutely can get your money back when you pay online through our website. For future, if there are any problems with your order, such as a wrong or missing item, just drop us a quick email to help@hungryhouse.co.uk and we'll help sort it out. I hope that's a bit clearer now, but please don't hesitate to write back if you have any further worries or questions. [customer also emailed]
|
||
| 13 months ago | 5 5 Al Capone |
thank you for another great meal
Philip, B12
|
| 14 months ago | 5 5 Al Capone |
Thanks for an exceptional meal and saving me doing the dishes wasn't in the mood for cooking again thank you most convenient
Philip, B12
|
| 14 months ago | 4.7 5 Al Capone |
Delivered within 30 minutes, piping hot pizza. really enjoyed it will use again.
Faye, B13
|
| 14 months ago | 4 5 Al Capone |
generally good and VERY fast, however they totally forgot my chilli dip, seems like a small thing but it was paid for after all.
Ian, B14
|
|
Response from hungryhouse:
[customer was compensated for missing chili dip. customer was also e-mailed.] |
||
| 18 months ago | 1.3 5 Al Capone |
I was tremendously disappointed with the food we received from Al Capone. It was virtually inedible. The chicken was not cooked properly and the fries were cold. having had a long and tiring journey home from abroad, all I wanted was a decent takeaway and I certainly did not receive that. After that experience, I would not order from them again.
Angie, B14
|
| 18 months ago | 4 5 Al Capone |
I offer my review in the form of haiku:
Hungry, now happy The box, it is now empty My belly is full One thing distracts me I wanted some chilli sauce Once again I'm without Do me a favour Remove that option now please Or provide next time. Rachel, B12
|
|
Response from hungryhouse:
[customer was compensated for missing item. customer was also emailed.] |
||
| 18 months ago | 1.7 5 Al Capone |
Delivered food over half an hour after latest delivery time given in notification email. Turned out they had delivered the wrong pizza. Took a further hour and two phone calls to resolve this.
I'll be looking for somewhere else to order from next time. It's not just they were late, delivered the wrong pizza and took a long time to resolve the mistake. It's that they seemed disinterested in fixing the problem. S, B11
|
| 19 months ago | 5 5 Al Capone |
Brilliant takeaway. Very quick also! As soon as i had ordered it, it took them not very long at all. Very proud to have a great takeaway in the area! Thanks guys
Chris, B13
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