Customer reviews
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Date
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Quality
Service
Value
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Comment
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Sun 16 Nov
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Anne, SE5
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Sat 8 Nov
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emily, SW2
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Sun 26 Oct
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"Food arrived half an hour LATER than the latest possible delivery time stated in the order acceptance email (i.e. food will arrive between x and x, but definitely no later than x). When finally delivered I was asked to pay, to which I responded that I had already paid on-line. This was met by a rather confused response, although the driver did eventually accept my declaration and leave. The food was almost cold - needed reheating, and wasn't enjoyable on either a taste or presentation level. Sorry to write such a negative review, but I'm afraid this was the way it happened. Needless to say, I won't be ordering from there again." Rebecca, SW2 |
Response from hungryhouse: I am very sorry to hear about the problems with this order. Baan Thai have been with our service for a very long time, so this delivery driver was probably a new employee, to whom the online payment option had not been properly explained. We will be in touch with the restaurant management to ensure this does not happen again. That is a very rare issue for both this restaurant and the hungryhouse service, and I hope you will accept our apologies on behalf of all involved. [customer emailed this response]
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Sat 25 Oct
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"The food was tasty but you don't get much of it for your money."
Leisa, SW9 |
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Wed 8 Oct
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"food was pretty good - quality of meat good but like so many other 'thai' places in the area, i'm not yet convinced how authentically thai it is."
Dario, SW9 |
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Sat 4 Oct
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Carola, SE5
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Fri 3 Oct
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Gus, SW2
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Sat 20 Sep
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"Food took over an hour to arrive and was cold. Would prefer not to have to microwave it"
Kayne, SW9 |
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Mon 8 Sep
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"lovely food - the tom yum soup was amazing, really authentic, and the duck red curry really creamy and tasty. arrived when it said it would. would definitely use again."
LOUISE, SW9 |
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Fri 5 Sep
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Laura, SW2
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Thu 4 Sep
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Ceri, SW9
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Sun 31 Aug
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Nicholas, SW9
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Fri 29 Aug
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"Food arrived early. Which was good this time. I was left a little surprised by the delivery man informing me that now I have a menu I shouldn't order on line as they have to pay for the service. (For me the whole point is convienence and online menus, he doesn't seem to get that point.) The beef main and sticky rice was fantastic but the tempura vegetables left a a lot to be desired - most end up in the bin. A little disapointed based on the previous reviews. Wouldn't recommend."
M, SE24 |
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Tue 26 Aug
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Ben, SW8
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Sun 24 Aug
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"The meal was 10 minutes late. When I called the restaurant to ask where the delivery was I was told it was on its way and offered no apology. One of the dishes was burnt, two of them were cold. The soup however was very good."
Jo, SW9 |
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Fri 22 Aug
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"This was my first experience with hungry house/baan - i thought the service was really good - fast! Quality of the food was good for a takeaway but probably fair for a restaurant. reasonable pricing. will definitely order again."
Ana, SW2 |
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Fri 22 Aug
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Melissa, SW2
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Thu 14 Aug
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"Good food and friendly service. The duck in plum sauce was a little too sweet but the gai yang (bbqd chicken in a tasty coconut sauce) was very good."
Frantzesco, SW9 |
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Thu 7 Aug
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Caroline, SW2
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Sun 3 Aug
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LARA, SW9
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| Customer reviews: 1 - 20 | 21 - 31 | ||
