| Date |
Quality
Service
Value
|
Comment |
|---|
| Tue 24 Jan |
Ganaesh, G20
|
| Sun 15 Jan |
We had the joy of visiting Banana Leaf to sit in a few weeks ago, and it was of great pleasure that we enjoyed their cuisine in the comfort of our own home last night.
The range of truly authentic food available to order at hungryhouse was excellent, and it was nice to benefit from the same truly barginous prices. The order was with us within 20 minutes, so we didn't have to wait long to tuck into our feast. My Husband had Lamb Chettinadu - the same dish I had when we visited the restaurant, and it was every bit as flavoursome and delicious. I tried the Paneer Butter Masala - what a treat. Warming with a hint of fruitiness, and roti on the side; our plates were clean far too quickly! Visit Banana Leaf if you want to venture away from what appears to be very run of the mill Indian food, and treat yourself to a really different and exciting plateful! Needless to say, we will continue to give Banana Leaf our custom, and wouldn't hesitate to order through hungryhouse.co.uk again. Amy, G14
|
| Sat 3 Dec |
Sarah, G3
|
| Tue 22 Nov |
A, G20
|
| Sun 23 Oct |
Giri, G5
|
| 7 months ago |
Great food, simple and tasty. I was disappointed that I had ordered a dish that was described as chicken cubes cooked in gravy and I got chicken on the bone, but what I had was nice nonetheless.
Duncan, G14
|
| 9 months ago |
The food quality was exceptional but the basmati rice which was supposed to come with the vegetarian dish was not in the carryout.
Mihir, G4
|
|
|
Response from hungryhouse:
[customer was compensated for missing rice. customer was also emailed.] |
||
| 15 months ago |
Have ordered many times from the Banana Leaf and although I love the quality of their authentic Indian food the service is generally poor. The last three times I have had to wait over two hours for the delivery to arrive. Poor service whenever I've called to find out when the food will eventually arrive. Unfortunately I won't be ordering from there any longer.
Stewart, G3
|
| 20 months ago |
Kiran, G14
|
| 21 months ago |
My order arrived 40 minutes later than the last time it should have been delivered, cold, as it had been one of 15 orders sent out on the same delivery vehicle, and when I called at 9.30 to ask where my order was (having originally ordered online at 7.40 and getting it delivered at 10.30 pm) I was told they had an unexpected volume of orders and they were really sorry. The chicken was dubious in origin and full of bones, and I was ready to cry!
Michelle, G5
|
| 22 months ago |
We had heard of your growing reputation for good food and looked forward to an interesting meal. it was a disaster. We had food delivered on sat april3. and paid £40 for it. we payed for a paratha which we didn't get. The meat dishes were extremely poor in both taste, quality and portion, the chicken consisted almost entirely of bone and gristle. It is no exaggeration to say that NOTHING, apart from the polite delivery man, was satisfactory. The final straw was that the food arrived cold and we had to heat it. We feel cheated to be honest with you.
Joyce, G3
|
|
|
Response from hungryhouse:
[customer compensated for missing item] |
||
| 25 months ago |
R, G12
|
| 25 months ago |
What a fantastic take away! The food is very authentic and great value. The service level was fantastic too. No complaints at all!
Deborah, G14
|
| 27 months ago |
very good south indian food
Sanjay, G51
|
| 27 months ago |
Jessica, G3
|
| 30 months ago |
Linda, G3
|
| 31 months ago |
Food is superb but 1 dish and side dish was missed from our order. Took 1 hour for dish to arrive which was cold!
Ross, G12
|
| 31 months ago |
Only criticism was the delivery time-around an hour
M d, G11
|
| 32 months ago |
only problem was they advertised aloo parota but didn't have it, so gave me the equivalent in chapatis.
Don, G3
|
|
|
Response from hungryhouse:
Hi Don, Sorry to hear about the mix-up with your order from Banana Leaf. I have checked this order in our system and I can confirm there were no problems sending it correctly and in full. I suspect you are correct in assuming that the staff at Banana Leaf simply ran out of aloo parota and sent what they believed would be an acceptable alternative. We will follow up with the restaurant manager about this, and ask that they don't make such substitutions without first asking the customer in future. I hope you enjoyed the rest of your meal, and that you had a nice evening nonetheless. [Customer was also emailed] |
||
| 32 months ago |
the delivery took an hour and a half to arrive,food was also cold.delivery man friendly but phone call was not particularly helpful or polite although our meal was fully refunded,over all very disapointed!
Bernadette, G12
|
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