Frequently Asked Questions


How will my order be sent to the restaurant?

hungryhouse is dedicated to bringing all kinds of takeaway restaurants online, whatever their technological capabilities. As such, we use a variety of methods for sending orders to our partner restaurants, to accommodate their needs.

We send orders by email, fax and sometimes even by phone. The vast majority of orders are sent in print form, but for new restaurants, we do have a specialised call centre team who have been trained to give orders clearly and accurately over the phone. We do of course record all calls in which orders are sent, and constantly check the recordings to ensure high standards are maintained.

After several months of partnership, we do require that restaurants receive print orders, so the likelihood that your order will be sent by phone is quite slim.

What is hungryhouse?
hungryhouse allows the ordering of takeaway food from local restaurants using the Internet.
How much does it cost?
Our service is free to use. You pay the restaurant the same amount you normally would - or less if you qualify for a special offer!
Do I need to be a member to order?
No - you may browse our site and even order as a guest. However, you will get the most use from our service if you join first.
Why should I use hungryhouse?
Save time!
  • Choose from any of your local restaurants.
  • Instant access to the latest menus.
  • Repeat your past orders from an order history.
  • No more engaged signals or being put on hold.
  • No confusion or mistakes when ordering.
  • Plan ahead so your meal arrives when you do.
  • And just like regular take-away, there's no washing up.
Save money!
  • Pay less with order discounts.
  • Join for free and receive up to 20% off your first 3 orders with Taste Tests.
  • Choose restaurants based on our price comparisons.
  • Use the community reviews to find restaurants with superior quality, service and value.
  • Lower phone bills.
Interact!
  • Bookmark and add personal notes for your favourite restaurants.
  • Contribute to the community by rating your order.
  • Receive regular newsletters about restaurants and special deals in your area.
Why do you need my postcode?
We use your postcode to provide you with a list of restaurants that serve your area.
How do I sign in?
Go to the Welcome page and enter your Member ID and password on the 'Already a member?' panel. Check the 'keep me signed in' box if necessary, then press 'Sign in'.


Sign in
Your hungryhouse Member ID



... or your Facebook account
You can sign into hungryhouse with your Facebook details. Then as you use our site, we'll store your preferences, addresses, and order history for a smoother experience and faster checkout.
Facebook
If you already have a hungryhouse membership, sign in to the left. You can then link your Facebook account on the My Profile page, as explained in our FAQ.
iPhone app now available iPhone app now available

Why become a member?

  • Save your details for faster, easier ordering
  • One-click re-ordering of previous meals from your order history
  • 'Like' restaurants, to make it easier to find them next time you visit hungryhouse
  • Leave personalized notes about any restaurant - eg "their pork balls are amazing!!"
  • Opt-in for email updates of special offers and new menus in your area

Join now

Own a restaurant? Contact us