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Members benefit from a better Checkout experience, but it's also possible to order as a guest without creating an account.

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Frequently Asked Questions


What is an effective password?

An effective password is one that is easy for you to remember, but hard for others to guess.

Most of us choose a simple word that is easy to remember. Although this is common practice, it should be avoided. Hackers can guess these passwords if they know some basic personal information about us, or are armed with the most simplistic password hacking programs.

A good password is any combination of letters and numbers that cannot be found in a dictionary. Your password should be at least 6 to 8 characters long and should not have any personal information such as your name, occupation, telephone number, address or birth date. A combination of letters, numbers and symbols will work best. Make sure you use a mix of capital and lower-case letters to make your password even more difficult to crack.

How can I be reminded of my Member ID?

If you created a hungryhouse account and cannot recall your Member ID, you can request a reminder on this page.

Recall it's possible to order without signing up, and also to sign in using Facebook.

What if I forget my password?

If you have forgotten your password, and you know your Member ID, you can request a new password on this page: Reset password

I can't remember the answer to my secret question. What should I do?

If you have forgotten your password AND the answer to your secret question there is no other way for us to confirm your identity or determine your access rights to a particular membership.

To continue using the service, join again using a different Member ID, ensuring that you choose a memorable password and secret question to save future difficulties.

How do I change my password or secret question/answer?
As a member, you can manage your password and secret question/answer from My Profile. Press the button matching the action you wish to perform.
How do I cancel my membership?

Should you wish to permanently cancel your hungryhouse account, you can do so on this page (note you must be signed in first).

All personal information will be removed from our systems within 48 hours. This action cannot be reversed.

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Why become a member?

  • Save your details for faster, easier ordering
  • One-click re-ordering of previous meals from your order history
  • 'Like' restaurants, to make it easier to find them next time you visit hungryhouse
  • Leave personalized notes about any restaurant - eg "their pork balls are amazing!!"
  • Opt-in for email updates of special offers and new menus in your area

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