The Good Earth Express, West Hampstead
335 West End Lane, West Hampstead
London
NW6 1RS
[1]
Chinese
Some of the best Chinese food in London - Evening Standard
1.
Rating is based on 77 reviews of The Good Earth Express over the past 6 months
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Friday's opening hours:
- 18:00 - 22:45
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Payment:
- Cash, credit and debit cards
More on The Good Earth Express:
Customer reviews of The Good Earth Express
Customer reviews:
1
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1037
| Date |
Quality
Service
Value
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Comment |
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| 31 months ago |
Disappointed. I was expecting much better quality for the price. I was clearly right at the end of the delivery man's delivery list, as my food arrived luke warm at best. The food also took a long time to arrive. Not sure how this place managed to get its good reputation, I for one will be ordering elsewhere in future.
Anna, NW3
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| 31 months ago |
Clement, NW8
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| 31 months ago |
Reiko, NW10
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| 31 months ago |
Aparna, NW8
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| 31 months ago |
Enjoyed the meal...and speed of delivery is excellent.
Jan, NW2
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| 31 months ago |
Dominic, NW8
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| 31 months ago |
Kwong, NW2
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| 31 months ago |
I think the food it great for a takeaway, but I think the portions are way to small for the money that we pay for each dish, even compared to servings in quite high end restaurants. This should be improved so value for money improves.
Emily, NW2
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| 31 months ago |
Paid By Credit Card on The Web, however, the delivery man demanded payment on delivery not believing that it had been paid already. After 15 minutes of argument he made a phone call to the head quarters to find out that it had indeed been paid. It seems like that there is comunication between the Website and end point.
Boris, NW11
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Response from hungryhouse:
Hi Boris, I'm very sorry to hear that there was confusion over your card payment with your order to The Good Earth Express. I have forwarded your review directly to the restaurant manager. I think he will be just as surprised and disappointed as we were to learn that you were inconvenienced in this way and I'm confident he'll take whatever action is necessary to ensure that his drivers are kept informed in future. [customer also emailed] |
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| 31 months ago |
Very impressed -- a cut above the normal Chinese delivery standards. Not the biggest portions ever, though.
Tim, W9
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| 31 months ago |
Moj, NW8
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| 31 months ago |
F, NW2
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| 31 months ago |
Robert, NW8
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| 31 months ago |
Very nice indeed. Bit gutted about the price though.
Rob, NW3
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| 31 months ago |
Andy, NW2
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| 31 months ago |
Jane, NW2
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| 31 months ago |
Junia, NW2
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| 31 months ago |
Clement, NW8
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| 31 months ago |
Not as good as I'm used to. Egg fried rice was virtually indistinguishable from steamed rice with only a flew flecks of egg assuring me that it was the right order. Chicken dish lacked usual punch of flavour. Was disappointed
Jonathan, NW6
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| 31 months ago |
I ordered £20 worth of food and get a call 40 minutes later from the driver to tell me that he is outside my old flat. I called to complain and the girl didnt understand what I was trying to say. In the end, after struggled communication, she explained that they hadnt updated their database. Basicaly if I was a new customer, it wouold have been fine but because I have been loyal enough to use them before, they screw it up. Food was cold and the shredded beef (which I have had before) didnt taste or look fresh. There were no sliced chillis on it like there usually are and it was more chewy than crispy. Not happy. I will try one of the other chinese takeaways on hungryhouse in future
Helen, NW2
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Response from hungryhouse:
Hi Helen, Sorry to hear that there was some confusion over your address details with your order to The Good Earth Express. I have forwarded your review directly to the restaurant manager. I think he will be just as surprised and disappointed as we were to learn that you were inconvenienced in this way, and I'm sure he'll take whatever action is necessary to ensure that his drivers are kept informed in future. [customer also emailed] |
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Use the "Restaurant menu" link above
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