hungryhouse.co.uk - takeaway delivery
Saturday 13 March | 20:40
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Ordering from Great Wall
92 Queen's Crescent, Gospel Oak
London
NW5 4DY
Cuisine:
Chinese takeaway
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Saturday's opening hours:
- 17:00 - 22:45
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Payment:
- Cash, credit and debit cards
- Card payments will incur a £0.50 surcharge
More on Great Wall:
Customer reviews of Great Wall
To ensure that our review pages reflect the current standards at Great Wall, customer reviews are automatically removed after six months
Customer reviews:
1 - 20 | 21 - 39
| Date |
Quality
Service
Value
|
Comment |
|---|
| Fri 5 Mar |
Ben, NW5 |
| Sat 27 Feb |
Chicken Chop Suey only had 4 tiny piece of chicken in it and the quality of the lamb was really poor. The sauces in each dish were also very liquidy and salty, didn't taste as you would expect. I wouldn't order from here again.
Holly, NW3 |
| Sat 27 Feb |
Atanas, NW1 |
| Thu 25 Feb |
Although if the pork balls were a not as good as they usually are, the meal was great.
Steve, NW11 |
| Thu 25 Feb |
Laura, NW5 |
| Thu 25 Feb |
Harold, N19 |
| Wed 24 Feb |
Nina, W1H |
| Sun 31 Jan |
Laura, NW5 |
| Tue 12 Jan |
Yingxu, NW1 |
| Fri 1 Jan |
dan, N7 |
| Fri 1 Jan |
food was 2 hours late but was good value for money.
sophie, W1J |
| Sat 5 Dec |
Matt, N19 |
| Thu 3 Dec |
The food was nice, just took ages to arrive. And it was fairly good for the price
Victoria, N7 |
| Fri 27 Nov |
Chris, W1G |
| Fri 27 Nov |
I was shocked by the quality of service/the level of rudeness of the lady "manning" the telephones. On the receipt it told me the food would arrive before a certain time (1hr 15mins after ordering). The food still hadnt shown up 30 minutes past this time. I hadnt heard anything, so I called to check it was still coming. She said hello and then stopped talking to me (with out letting me know), to chat to someone who had just entered her take away. I explained it was late and asked if it was coming, she very rudely asked me what the problem is and that they were busy and I would have to live with it. This wound me up. So I asked for a discount for the poor service. She said "We don't do discounts". I explained that I it is later than the guaranteed time. She told me "Nothing in life is guaranteed love, get over it . I could only guarantee it if there was a direct train line from my restaurant to your house, which there isn't". I dont think the driver was in traffic for 1hr 45mins, oh well. I explained that I would quote her in this review, so she hung up on me. It turned up after 2hours in the end. On a plus note, the driver turned up, couldnt speak English but was extremely nice and I felt very sorry that he had to work with his employers. The food was quite greesey and salty but otherwise alright. The price was ok. But just not really worth the large wait.
Claire, NW6 |
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Response from hungryhouse:
Hi Claire, Sorry to hear about the inconvenient experience you had with this order. I have passed your comments to our account management team so that they can follow up with the manager of Great Wall. Hopefully he will surprised and disappointed as we are and and will take extra care in ensuring this issue will not re-occur and future customers will not be similarly inconvenienced. Thank you for ordering at hungryhouse and for your valued feedback. [Customer also emailed] |
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| Sun 22 Nov |
Pedro, W1W |
| Sat 21 Nov |
It is the third time that i order food from them and honnestly this a good value for a good food. My only regret is about this chips which were a bit soaked but it is normal on delivery. I would also mention that the fried pineapple and the fried bananas are really good. So Good food for good value. I definetly will order from them again.
Steve, NW11 |
| Fri 20 Nov |
Peter, NW6 |
| Tue 17 Nov |
I waited until the maxium time (1 hour, 20 min)then contacted the resturant. They said my order was on it's way. They did not seem concerned they were late and were rude. I waited another 40 mins for my food. The driver was also unfriendly and not concerned about being late. However, the food was good and more for the money then most places I have tried. Not sure if I will order again. Two hours is a rediculous time to wait for food.
Joanne, W1K |
| Mon 16 Nov |
Atanas, NW1 |
Customer reviews:
1 - 20 | 21 - 39
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