Awarded as a hungryhouse Top Takeaway UK 2014 - for quality of food and service, and customer loyalty.
Welcome to Hana
|Thu 10 Jul||5 5 Hana|
|Thu 10 Jul||5 5 Hana|
|Sun 6 Jul||3.7 5 Hana|
|Wed 2 Jul||4 5 Hana|
|Mon 30 Jun||3.7 5 Hana|
|Sat 28 Jun||2 5 Hana||
Second chance after poor previous experience...sushi still falling apart on arrival, some menu items not available and soup containers leaked everywhere leaving hardly any left. I reluctantly accepted the delivery because I was too darn hungry to wait for a replacement and I've had problems in the past with refunds that never appear. For what you pay, just not fair value for money...so it's sayonara I'm afraid!
David, NW2Flag as inappropriate review? Is this review inappropriate? Yes | No Thank you for your feedback.
|Fri 27 Jun||3.7 5 Hana||
I love the food from this restaurant, the major downside is that it takes too long from order to delivery time. I ordered at 8.25pm and our meal didnt arrive until quarter to ten !!!! that's too long and puts me off ordering again. They need to speed up their delivery times - 45 minutes is acceptable but longer than that is just too much.
Sandie, W11Flag as inappropriate review? Is this review inappropriate? Yes | No Thank you for your feedback.
|Sun 22 Jun||5 5 Hana|
|Sat 21 Jun||3.7 5 Hana|
|Tue 17 Jun||5 5 Hana|
|Mon 9 Jun||4.3 5 Hana|
|Sun 8 Jun||2.7 5 Hana||
The food from Hana is always good, especially the seafood gyoza, any of the salads and sushi. However, they take a long time to deliver (average 1.5 hours) in most cases with severe delays. Yesterday, they forgot my order and I only found out when I rang them. Though they apologised and said they'd deliver asap (which they did) from a customer service point of view I think they should have offered me a discount or given me a complimentary drink as in the end I waited almost 3 hours. I don't think I will order from there again in the future which is a shame as the food is good and better value than most Japanese takeaways.
Franziska, NW2Flag as inappropriate review? Is this review inappropriate? Yes | No Thank you for your feedback.
|Fri 6 Jun||4 5 Hana||
Prompt and friendly delivery. The sushi was fresh and delicious, as always. The crispy squid and chicken dumplings were also very tasty. Unfortunately the Udon noodle soup was far too salty (the reason for a 'good' not 'excellent' food rating. I will definitely order from them again, I just won't be having the soup!
T, NW10Flag as inappropriate review? Is this review inappropriate? Yes | No Thank you for your feedback.
|Thu 29 May||3.7 5 Hana|
|Wed 28 May||2.7 5 Hana||
Decent food, once it finally arrived.
Unfortunately, I ordered at 7:40 (in the hopes to beat a dinner rush), and my meal didn't arrive until 9:30 - nearly 2 hours later! We were pretty hungry and cranky by that point. The food was good, but I think at that point, I could have eaten a fried shoe and given a thumbs up.
Heather, NW6Flag as inappropriate review? Is this review inappropriate? Yes | No Thank you for your feedback.