Customers are expected to write reviews with a community spirit in mind. It is unacceptable to write reviews in an anti-social manner. All messages will be moderated, but if a hungryhouse.com customer feels that a message has been displayed which is anti-social, you are encouraged to report this by contacting us.
Restaurant reviews are for the service you received from the partner only. Your review should not mention companies other than the one who cooked your food. Off topic comments can not be posted. Reviews are not intended as a way for customers to open a dialogue with the restaurant, or with hungryhouse. The restaurant's phone number is in your "order accepted" email, and if you need to speak to hungryhouse you should contact us
Your reviews should make it clear that the review is your opinion, and that it is based on a limited experience of the business. Whether positive or negative, you should not imply that every customer will have a similar experience. To find out why we have this policy, this page may be of interest to you: http://en.wikipedia.org/wiki/Defamation
You should not make any statements serve solely to cause material damage to the business that you are reviewing.
When you express an opinion, you must provide enough information to explain how you formed that opinion. If you had a disappointing experience with a particular order, you need to give enough information that the restaurant can learn why you were disappointed, and improve their service accordingly.
No harassment. Posting personal or offensive comments that are abusive, threatening, offensive, obscene, harassing, harmful, inflammatory, racist or otherwise objectionable about members of the public, restaurants listed on hungryhouse.com, or members of staff at hungryhouse.com may be considered harassment. We reserve the right to remove such messages, and take legal action where necessary.
Only make contributions that are your own work, or to which you have the copyright or other permission to distribute electronically. Customers are not permitted to violate, plagiarise, or infringe on the rights of third parties including copyright, trademark, trade secret, privacy, personal, publicity or proprietary rights.
Customers must not post defamatory or illegal content. Posting a comment with the intention of committing an illegal act is strictly forbidden. Any review that breaks these house rules will not be displayed, and messages which are already displayed are subject to being removed at any time should we deem this necessary.
Any customer who writes a message that is deemed to be anti-social may be banned from posting reviews on the site in the future, or alternatively may have their hungryhouse.com membership withdrawn.
hungryhouse.com reserves the right to change the house rules from time to time, by publishing amendments on-site. Customers are responsible for regularly reviewing the house rules. By submitting a post, customers confirm their acceptance of any changes.