Welcome to Khukuri
|Sun 14 Sep||1 5 Khukuri|
|The reviews below are older than 6 months and do not influence the overall quality, service and value score shown beside this restaurant. This ensures the overall scores reflect current standards and recent opinion.|
|20 months ago||1.7 5 Khukuri|
|24 months ago||4 5 Khukuri||
The food was gorgeous. Each dish was a tasty blend of flavours that created a really delicious Indian meal. Unfortunately it did take about an hour and a half to arrive which wasn't what we had been told on the web site and we would have ordered from somewhere else if we had known that it was going to take so long.
Gill, RG1Flag as inappropriate review? Is this review inappropriate? Yes | No Thank you for your feedback.
|25 months ago||5 5 Khukuri|
|26 months ago||5 5 Khukuri|
|26 months ago||5 5 Khukuri|
|34 months ago||1.7 5 Khukuri||
Food was 40 minutes late. Phone calls to restaurant to chase food were very badly handled - repeated assurances of delivery 'in 5 minutes' untrue. Also repeatedly hung up on. Food finally arrived cold and incomplete (missing paid-for items).
Ian, RG1Flag as inappropriate review? Is this review inappropriate? Yes | No Thank you for your feedback.
Response from hungryhouse:
Hi Ian, I'm really sorry to hear that your order from Khukuri was incomplete. I see that you chose to pay for this order through our website by card. If you could please just get in touch with hungryhouse to let us know exactly what was missing from your delivery, our team will follow this up for you and arrange for a refund to cover the cost of any missing items. Thanks for ordering at hungryhouse, and for sharing this important feedback. [Customer was also emailed]
|35 months ago||4.7 5 Khukuri|
|41 months ago||4.3 5 Khukuri|
|44 months ago||5 5 Khukuri|
|45 months ago||5 5 Khukuri|
|45 months ago||4.7 5 Khukuri|
|47 months ago||3.3 5 Khukuri||
The food here is very good. However I was very dissapointed with the service. Lately, they have taken to using Taxis to deliver, which means you have to walk down the street to the taxi to collect your meal as they will not come to the door.
On this occasion we spent over £50. They have a bonus item of a free starter if you spend over this amount. As it happened one of the bonus items was Prawn Puri, which we were going to order as a starter anyway. So instead of ordering it as a starter we selected it is our bonus item. When the food arrived we discovered they had not delivered the Prawn Puri. We then rang them, and at first they denied receiving the order, with Prawn Puri from Hungry House. They then said that they had substituted it for 2 papadums. We were not happy!
We have been given a verbal offer for some freebies next time we order. I am yet to find out whether we will receive them.
Simon, RG30Flag as inappropriate review? Is this review inappropriate? Yes | No Thank you for your feedback.
|47 months ago||5 5 Khukuri|
|47 months ago||1.7 5 Khukuri|