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Customer reviews of Manzil

Date
Q - Quality of Food S - Speed V - Value for Money
Comment
Response from hungryhouse: Hi Ben, Thanks for letting us know about the price change. It sounds as if one of the item prices may have changed, although we were not informed of this when placing the order. I will get one of our account management team to give the owner a call and check whether we need to update the hungryhouse menu, so that other customers don't have the same problem. Glad to see you enjoyed your meal - thanks for ordering through hungryhouse. [Customer also emailed this response]
Response from hungryhouse: Hi Mark, thanks very much for letting us know about this. The price of your order was agreed to at the time we sent it, so it is disappointing to hear that you were charged more upon delivery. It is very important to us that our customers are never surprised with any hidden costs, and I am very sorry for this incident. We have credit your member account with £2 to compensate you for the extra amount you were charged, and we will also follow up with the restaurant to make sure the prices on their online menu are up-to-date. [customer emailed this response]
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