| Date |
Quality
Service
Value
|
Comment |
|---|
| Tue 7 Feb |
Helen, DA9
|
| Tue 31 Jan |
lad forgot the drink but was quick to go back and get it. lamb shish tender
Daniel, DA1
|
| Sat 21 Jan |
M, DA1
|
| Mon 9 Jan |
Chloe, DA1
|
| Mon 9 Jan |
Terrible food, kebab was the only half decent meal. Rude on the phone when I rang asking why they hadn't yet delivered the food ordered 1 and a half hours ago. Avoid if you can.
Daniel, DA2
|
| Fri 6 Jan |
Was overly hot when it arrived unfortunately.
A, DA2
|
| Sat 24 Dec |
Food arrived cold, chips heated in microwave, missing a donor kebab and the salad and sauces were wrong, and calling them was no help at all, and didn't even bother, to even attempt to send me another one, USELESS DON'T BUY
Steve, DA1
|
| Sat 17 Dec |
Adam, DA2
|
| Fri 9 Dec |
the food arrived with 1 minute to spare, the chicken was over cooked and burnt,both doner meats were at most warm, the chips were lukewarm and under cooked, i requested no onions but got onions. I have used the takeaway for a number of years and driven home from there and it has always been very edible. I will not be using them ever again
Peter, DA2
|
| Sun 4 Dec |
ordered food today. when arrived was missing a burger, phoned new crystal and was told it was not there problem!! Man was very rude an did not care my daughter wouldnt eat now! i use this take away weekly and always poor service... NO MORE.. BEWARE!!!!!!
Daniel, DA1
|
| Sat 3 Dec |
Food was great. Realy big and good portions. The order was exactly how i asked, will order next time for sure. Many Thanks
Marcel, DA1
|
| Sat 3 Dec |
This is the 2nd time I have ordered from new crystal as previously was good I received a call from them about 45 mins after the order to ask where I lived even thought they have delivered here before and when they did arrive the food was Luke warm and so soggy that we didn't even eat the chips, I'm very disappointed by there service oh yeah and when they delivered the food they asked me for payment again even though I'd payed via hungry house. Very dissatisfied
Mat, DA2
|
| Sun 27 Nov |
i had no salad and no sauces in my burgers so they were a bit dry .. if it says i should have done a note to each burger then im taking it back all good.. nice pizza ( not much salami ) but all good.. thank you... i would order nextime as well
Adam, DA2
|
| Fri 25 Nov |
We waited over an hour for our order, we were told to expect it between 18.30 and 19.20 and we got it just before 19.20, we had no apology or reason why it was so late. The food itself was cold, the chips had been reheated so they tasted like rubber and there was no sauce on one lot of the chips as requested. The price we paid for the kids meal was the exact same amount we paid for an adults meal, it is appalling! The thing I don't understand is when I go to the shop, the food is excellent, so why do they put so little care in their deliveries?
Chloe, DA1
|
| Fri 18 Nov |
Lamb shish BURNT rest was good.
Daniel, DA1
|
| Wed 16 Nov |
Paul, DA2
|
| Sat 12 Nov |
ORDERED AND PAYED FOR FOOD I NEVER RECEIVED. WHAT I DID GET WAS STONE COLD IT MIGHT AS WELL HAVE BEEN FROZEN!!!! NOT THE FIRST TIME THEY'VE DONE IT EITHER. I'LL NEVER IN A MILLION YEARS ORDER FROM THEM AGAIN. WORST EXPERIENCE OF MY LIFE!!!!!!!!
R, DA1
|
|
|
Response from hungryhouse:
Hi Ray, I'm really sorry to hear that your order from New Crystal was incomplete. If you could please just get in touch with hungryhouse to let us know exactly what was missing from your delivery, our team will follow this up for you and arrange for compensation to cover the cost of any missing items. Thanks for ordering at hungryhouse, and for sharing this important feedback. [Customer was also emailed] |
||
| Sat 12 Nov |
I ordered 2 chicken shish wrap meals from crystals and they arrived in about 40mins and hot both had different requests which was both carried out correctly very nice tasting breast of chicken will definately use again
Mat, DA2
|
| Thu 10 Nov |
Kababs very small ordered large THINK they gave me small ??????????
Daniel, DA1
|
| Mon 31 Oct |
EXCELLENT FOOD
THANK YOU Daniel, DA1
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