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How does it work?
2.7 Stars5 ratings
Customer reviews of New Supercook
Q - Quality S - Service V - ValueComment
|Sat 12 Jul||
|6 months ago|
|7 months ago|
|9 months ago||
Notified by the app at 6.40pm that the order would be no later than 8pm.
Approaching 8.15, the door goes. Great stuff.
The fella, and I'm sure he's nice enough, swayed like the half bottle had just kicked in, and staring at the order chit said "what was the name?" I gave him the name on the door, and he squinted and hesitated.
I stood, wondering if he had the problem reading the chit or if he was trying to pass a gallstone.
Eventually we've figured it was an online order and he handed over the merchandise. I nabbed a chip while handing him a buck for his troubles. so the chip was pretty cold. Ok, I reason, the is at the top of the box and slightly open so not great but I just wanted to get stuck in.
So, to the kitchen and it turns out the rest is pretty cold as well. So much so in fact that the microwave had to be used.
Now the food itself was ok, tasty and plentiful, decent portions etc, but the dry chips and cold meals made it a bit of a botched job on top of the lateness following the very long delivery time.
Would I go back here?
In terms of what was made, yes, and at a very reasonable price. I can't argue.
But the guy doing the delivery didn't know if it was an online order (and whether he should be asking for or not) and wasted time on an already cold order. Bear in mind the shop is less then 2 miles away, so I'm afraid this is a thumbs down.
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|12 months ago||