Review of the week

Review of the week - Sweet Lemon

Thursday March 11, 2010 by hungryhouse customer
Review of the week - Sweet Lemon

This week's Review of the Week is another tale of redemption - at hungryhouse HQ we are all suckers for happy endings.

Sweet Lemon get a lot of enthusiastic positive reviews, so it's interesting to see how they handle themselves when they get something wrong for a change. The answer appears to be graciously and with free popadoms, as Josh was happy to learn.

Josh wins a £25 hungryhouse voucher for sharing his story and reminding us that even when everything doesn't go perfectly at first, there's always hope!


"Sweet Lemon turns it around.

I believe that the beauty of the delivery is based on just that: the delivery bit. So when Sweet Lemon's driver called me asking me to come outside, I naturally had the right hump. More dismay quickly followed upon finding one of our orders missing and one puny single popadom, crushed to dust, at the bottom of the bag.

Putting on my best telephone voice I called Sweet Lemon ready to give someone some grief, but his apology quickly turned to disbelief after I told him the saga of the popadom. In a bid to keep our custom, he offered to not only to replace the missing dish, but (despite a small delay) had the driver return with my reperations.

Little did I expect what was to come: Not one but TWO popadoms and a range of chutnies that would make my mother weep. Not only that, but the driver actually came to the door this time.

So all in all, a right result. It's good to know that when Sweet Lemon gets it wrong, they have the balls to make it right.

Let's just hope they didn't gob in it. (This is, of course, a joke. I hope they did.)
"


Order now from Sweet Lemon, Stoke Newington

Image courtesy of Matt Seppings, available under a Creative Commons Attribution License

Share/Bookmark


News categories
Subscribe
Other News
Leytonstone Spice, Leytonstone
09 Feb 2012 Our love for takeaway could climb the highest mountain and swim the deepest sea. It's clear that Val...
The Complete Thai Takeaway
02 Feb 2012 As the seasons change, so do our appetites for takeaway. On these cold winter nights we find ourselv...
Cafe Zia, Battersea
02 Feb 2012 Our Review of the Week winner, Henry, was feeling very emotional after enjoying his takeaway from Ca...
Ocean City, Middlesex
26 Jan 2012 There are so many legitimate reasons to treat oneself to a takeaway that hungryhouse stopped countin...
Burns Supper Tribute: Poetic Reviews
25 Jan 2012 Is it the spice in curry that inspires you to rhyme? Do sesame seeds make you sarcastic? Or maybe th...
Chinese New Year in Numbers
24 Jan 2012 Millions and billions aren't numbers you hear everyday, unless of course you're talking about China....


Sign in
Your hungryhouse Member ID



... or your Facebook account
You can sign into hungryhouse with your Facebook details. Then as you use our site, we'll store your preferences, addresses, and order history for a smoother experience and faster checkout.
Facebook
If you already have a hungryhouse membership, sign in to the left. You can then link your Facebook account on the My Profile page, as explained in our FAQ.
iPhone app now available iPhone app now available

Why become a member?

  • Save your details for faster, easier ordering
  • One-click re-ordering of previous meals from your order history
  • 'Like' restaurants, to make it easier to find them next time you visit hungryhouse
  • Leave personalized notes about any restaurant - eg "their pork balls are amazing!!"
  • Opt-in for email updates of special offers and new menus in your area

Join now

Own a restaurant? Contact us