| Date |
Quality
Service
Value
|
Comment |
|---|
| Fri 11 Nov |
Totally dissapointed with the whole Pizza GOGO experience! I ordered online and paid online, the only thing they got right was the delivery time! When they turned up they had bought the wrong crusts, took £20 off of my husband even though I had already paid!! forgot my dessert, and when we phoned it took Myself and My Husband nearly 3 days to get our money BACK! after 6 phone calls and a personal visit by my husband they came up with every exscuse under the sun about the manager out, not being there and even going so far to say their computer was down on day of the delivery, as my husband said if so then how did you get our order to deliver in the first place?!? WOULD NOT RECOMMEND TO ANYONE EVER! In PORTSMOUTH BRANCH ANYWAY, AVOID LIKE THE PLAGUE!! WE STILL NEVER GOY TO SPEAK to a Manager AND we never received an apology of anykind, and it turns out I still ended up paying for a dessert I never did get!!
Sally, PO1
|
|
|
Response from hungryhouse:
[customer was compensated for missing dessert. customer was also emailed.] |
||
| Thu 25 Aug |
I was shocked at how easy it was to order online, and the pizza I got was great value for money.
Charlie, PO4
|
| 9 months ago |
Online order was fine, the option to add a message is a brilliant idea, it's just a pity it wasn't listened too. Delivery time was very good, quite happy with it, but again, wouldn't have minded a slight delay if it meant getting the order right. Value for money wise i'm happy, £11 for what I ordered is fine.
Ross, PO5
|
| 9 months ago |
Delivered quickly and pizza was very nice,would definately recommend!
Amit, PO5
|
| 15 months ago |
Delivery man forgot my drink, so delivered it to me 1 hour later. When I eventually got it it was the wrong one! Not too pleased.
A, PO5
|
| 16 months ago |
FIRST TIME I HAVE ORDERED ON THE INTERNET, NO PROBLEMS FOOD ARRIVED HOT AND WAS TASTY
Michael, PO4
|
| 23 months ago |
Avin, PO5
|
| 23 months ago |
It was SCRUMMY YUM YUM
Amy, PO1
|
| 24 months ago |
Avin, PO5
|
| 24 months ago |
Avin, PO5
|
| 24 months ago |
Avin, PO5
|
| 24 months ago |
Avin, PO5
|
| 25 months ago |
i couldn t find how big the pizzas exactly are. anyway everything is good and reccommended, cheers!
John, PO1
|
|
|
Response from hungryhouse:
Hi John, I'm sorry that you were not able to find the sizes of the pizza, I can certainly appreciate how frustrating it can be not to have the necessary information when you need it. I have spoken to the manager of Pizza GoGo, I have advised him that this information is unclear on the menu and he has given his consent to adding the sizes of the pizza on the online menu. I hope this information assists you for future orders and I hope you had a great evening in despite this issue. Thank you for ordering at hungryhouse and for your much valued feedback. [Customer also emailed] |
||
| 25 months ago |
Viktoria, PO4
|
| 26 months ago |
Janette, PO5
|
| 29 months ago |
was told i had given them wrong address as my pizza was an hour late. the driver waslost. and tried to blame me and kept ringing me saying was outside when wasnt.
then when did arrive on the receipt it had my address, tried to say i had gotten my own address wrong when i ordered. and not the number a complete different street. and the pizza was cold. Sarah, PO5
|
| 32 months ago |
Inga, PO2
|
| 34 months ago |
They got our order wrong. It shoudl have been garlic bread with cheese, we got garlic bread without the cheese! Disappointing and not as good as it use to be
Simone, PO5
|
| 34 months ago |
Unfortunately my girlfriends Vegetarian Hot pizza did not have any Jalapeno peppers on it. So it wasn't hot at all which was a shame since we got the extra topping of pineapple as requested. Otherwise the pizza's were very good and arrived quickly.
Steven, PO2
|
| 35 months ago |
Nicolas, PO4
|
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