|Sun 17 Feb||5 5 Saffron||
Lovely food! Fast delivery! Definitely recommended!!
|The reviews below are older than 6 months and do not influence the overall quality, service and value score shown beside this restaurant. This ensures the overall scores reflect current standards and recent opinion.|
|7 months ago||2 5 Saffron||
We ordered at 18:50. It took 60 minutes for 'hungryhouse' to pass our order onto Saffron. When we called Saffron to check the status of our order at 20:00 they told us that the order had left and was on the way to us (it is less than a ten minute drive). We again rang at 20:30 as the order had not arrived and were told how can you expect the order to be done when you only ordered half an hour ago. The order finally arrived at 21:15. We called the store to complain about the long wait and the fact that we were lied to being told that our order was on the way and were told it was our problem not Saffrons problem and we shouldnt have ordered through 'hungryhouse'. I have no idea why they continue to accept orders through hungryhouse if they take 60 minutes tyo pass on an order. The man on the phone then just hung up on us refusing to give any kind of refund. The staff at Saffron are extremely rude and lack customer service skills.
|7 months ago||2.3 5 Saffron||
Neglectful. On more than one occasion they had not included all of the items ordered when delivered. When immediately called about their mistake, they were flippant about re-delivering the left-out items saying 'we'll try to deliver it again' or giving me the option to 'add them to your order next time'. With that level of service and apathy they'd be lucky to have a next time.
|11 months ago||4 5 Saffron||
Food arrived late by 10 mins! He muttered an apology, despite this food was excellent. Would still recommend!
|11 months ago||4.3 5 Saffron||
Arrived quicker then expected, food was very hot!
|15 months ago||4.7 5 Saffron||
Beautiful fresh food that never dissapoints!
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