| Date |
Quality
Service
Value
|
Comment |
|---|
| Wed 18 Apr |
Tina, B30
|
| Fri 10 Feb |
everything i ordered was discusting the kebabs arrived with no salad swimming in grease,the burger as over cooked the little salad that was on it was brown and soggy absolutely unedible: ( the biggest waste of £20 ever!!!!!!! had to make kids some toast after cuz i wouldnt allow them to eat it.
Angela, B29
|
| 6 months ago |
Wayne, B30
|
| 9 months ago |
Fast, Hot And I got what I ordered with no omissions
Wayne, B30
|
| 9 months ago |
drink and dip missing
Jennifer, B30
|
|
|
Response from hungryhouse:
[customer was compensated for missing items. customer was also e-mailed.] |
||
| 10 months ago |
Jonathan, B15
|
| 10 months ago |
It all started to go wrong with a phone call from the shop - could I go out to the driver???
Despite parking directly outside my house, he (supposedley) couldn't get me to answer (well he wouldn't unless he'd got out of the bloody car, and tried pressing my doorbell!!). OK - food delivered. Then he asked me to pay - AGAIN! I informed him that I'd paid online using my card. This happens quite often, and needs to be stopped!! With several shops, not just this one! Anyway - back to the food. I have never seen a pizza with such thin cheese/toppings as these!! The taste was fine, but, if they were any thinner, they'd be crisps!! I'm only glad I'd used the bogof option, as what I received for what I paid was crap! Quality was quite good. Service (especially delivery/driver) was crap! Value for money was fair. But thicker toppings please! Malcolm, B38
|
| 11 months ago |
Great pizza, but we didn't get the flavour of ice cream that we ordered.
R, B30
|
| 11 months ago |
food was excellent.came with in 30 mins.wiil order again soon.
Jo, B30
|
| 13 months ago |
Wayne, B30
|
| 13 months ago |
side orders of garlic mushrooms and onion rings were both hot and tasty, let down by the pizzas tho, cheese feast and hawaiian were both over cooked, couldn't really see any toppings as they were far to over done, so overall disappointing :-(
Joanne, B38
|
| 15 months ago |
Very quick. man was very polite, food was excellent and fantastic value for money. Thank you San Marino!
Michelle, B30
|
| 16 months ago |
2nd time I ordered from here, 2nd time my order was wrong. I have food intolerances and allergies so it's important I know what's in my food and get what I ask for. Please San Marino, if you have sauce options on the order, give the customer what they order.
Sarah, B38
|
| 18 months ago |
the donner meat was overcooked/burnt!!! the chicken in the tortilla wrap was very very fatty/gristly, infact it was inedible, i threw it away!!!!
Joanne, B38
|
| 19 months ago |
~Thought pizza was on buy one get one free but we were charged for both
D, B30
|
|
|
Response from hungryhouse:
Hi Dawn, I'm really sorry to hear that you were charged for two pizzas when you were expecting buy one get one free pizza, I can certainly appreciate how disappointing this would be. In order to take advantage of the buy one get one free deal you need to actually choose to order that deal at the top of the Pizza section on the menu. I hope now this is a bit more clear, and that you will be able to enjoy this deal with future orders. [customer was also emailed.] |
||
| 20 months ago |
Christopher, B13
|
| 21 months ago |
Paul, B29
|
| 22 months ago |
Noelle, B38
|
| 25 months ago |
Ferenc, B14
|
| 25 months ago |
I ordered a kebab with mint sauce and chilli sauce. It arrived promptly but on unwrapping it I found it had almost no salad in it and was smothered in chilli sauce and mayonnaise. I like chilli sauce but the kebab was literally swimming in it and I don't like mayonnaise. Tried to scrape the mayo and some of the chilli sauce off but it still tasted quite bad. I've never ordered from San Marino before so not a great first impression.
Sarah, B38
|
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