| Date |
Quality
Service
Value
|
Comment |
|---|
| 7 months ago |
Tom, NW10
|
| 14 months ago |
delivery driver refused to enter my apartment building and take the lift to 3rd floor?? he was also very rude when he phoned and even called back to hurry me up! no idea of customer service
Tom, NW2
|
| 14 months ago |
Wendy, NW10
|
| 17 months ago |
Sarah, NW10
|
| 18 months ago |
food arrived late - expected 14:53, arrived at 15:25
overcharged - £14.47 on hungryhouse bill, but £15.47 on their printed bill given wrong pizza base - ordered THIN CURST, but got deep pan given wrong sauce - chose sweet chilli dip, piri piri dip, but got salsa instead of piri piri chicken wings taste funny, fries were soaky, everything came in slightly cold will not order their pizza/delivery again! terrible Amy, NW10
|
|
|
Response from hungryhouse:
Hi Amy, I'm so sorry to hear about the trouble with this order. I have checked with the manager, and he has informed me that the price of the lunchtime special has recently been increased. Rest assured we have now made this change to the online menu so that no one else will be inconvenienced. I have also sent you some vouchers to cover the cost of the price increase. [customer was also e-mailed.] |
||
| 18 months ago |
Not impressed, the delivery took one and a half hours to arrive, and then the delivery driver wanted more money than was on the agreed order. Will not use again or recommend others to do so. Also could not praise pizzas, very mean with toppings.
Mick, HA9
|
| 20 months ago |
Keane, NW2
|
| 20 months ago |
Pizza was alright just DONT GET STUFFED CRUST!
S, NW10
|
| 20 months ago |
Keane, NW2
|
| 21 months ago |
Bruna, NW10
|
| 24 months ago |
K, W3
|
| 24 months ago |
Never again!
Dharmilla, HA9
|
| 25 months ago |
Excellent pizza. Well done!
Dharmilla, HA9
|
| 25 months ago |
The order arrived very quickly, within 25 minutes of placing my order online, however, I had paid for an item (balsamic dressing for salad) which was not received. The pizza was of a good standard.
Dharmilla, HA9
|
|
|
Response from hungryhouse:
[customer refunded for missing salad dressing] |
||
| 26 months ago |
Farhad, NW2
|
| 27 months ago |
John, NW10
|
| 27 months ago |
Patti, NW10
|
| 28 months ago |
The pizza was overdone but not quite burnt and the wrong dressing was sent for the salad.
Sarah, NW2
|
| 29 months ago |
From time of order to delivery over 1:30 hours!
S, NW10
|
| 29 months ago |
The pizzas were pretty good but delivery took an hour instead of the 50 minutes maximum we were told and our request for extra olives was ignored. We would still use them again but we weren't overly impressed on the whole.
Josh, NW2
|
|
|
|
Sign in
Not a member? Join now
|
Own a restaurant? Contact us