Response from restaurant: We at Pizza monster apologize for the experiece you had that evening, but there are a few missed points in this review: First of all, this order, WAS delivered before the estimated time given to you by hungryhouse. It also had the correct toppings and sauce base requested in the special requests field. There was even a request for extra bacon, which we put on the pizza for free. Normally, extra toppings cost .90p. Admittedly, the drink provided was wrong, but we did our best to replace it with the correct one. We also tried our best to satisfy this customers complaint about the pizza by agreeing to send another one as soon as we could. Which we did, but when we delivered it (albeit a bit late) and asked for the incorrect pizza back, we were informed by the customer that she fed it to her dog. So, there was never a disagreement about payment, the disagreement occured when we asked for the first pizza back. Basically, we did what we could that night and do apologize if the order and subsequent scramble to replace and fix any mistakes fell short of your expectations. But there are aspects of this review that are just untrue.