Customer reviews of Space Pizza
So that the average rating scores reflect general opinion on Space Pizza, we display a score only when there are 3 or more reviews.
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Quality
Service
Value
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Thu 8 Dec
Absolutely appalling customer service, took over 90 minutes to get a simple pizza and it was cold when it arrived.
Mark, SW13
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The reviews below are older than 6 months and do not influence the overall quality, service and value score shown beside this restaurant. This ensures the overall scores reflect current standards and recent opinion.
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9 months ago
Highly recommended
Dayane, W6
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13 months ago
Was delivered outside the specified time and when called to check where the food I was told it was on it's way but still took half and hour to arrive. Regardless the food arrived hot and was good value for money.
C, W6
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15 months ago
Zana, SW5
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16 months ago
Pizza arrived without specified toppings and was very greasy.
Alexey, W4
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Response from hungryhouse:
[customer was compensated for missing toppings. customer was also e-mailed.] |
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18 months ago
I already sent an email to hungryhouse, cause I already had problems the previous time.
Despite the previous problems I had with the service, I decided to order again from your site. The results were too dissapointing. The delivery not only came late 34 minutes (19:54) but also they demanted to pay 9.95 GBP instead of 7.95 that the receipt from your site said. So I have been charged 9.95 as I did not have any other choice. Order reference: 3914365 Amount: £7.95 Delivery is due: ASAP (18:40 - 19:20) Restaurant: Space Pizza Restaurant telephone: 020 8741 8070 This got as bad as it could get. George, W8
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Response from hungryhouse:
Hi George, I'm truly sorry that you were so disappointed by your experience with this order. I have been in touch with the manager who informed me that the prices have just recently gone up. Rest assured, we have now updated the online menu so that no one else will be let down as you have been; and, I have sent you some vouchers that will more than cover the cost of the extra charges. [customer was also emailed.] |
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18 months ago
Thomas, W6
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19 months ago
Dean, W4
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19 months ago
Dean, W4
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25 months ago
Markus, SW6
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25 months ago
I ordered 2 pizzas from SPACE PIZZA yesterday and it was 30 minutes late! When I got the confirmation e-mail of my order it said the pizza will be delivered the latest at 18:40 and I got them at 19:20.
When the driver finally got here and I opened the boxes I found both pizzas burnt on the edges and bottom. I had to throw them away! Andras, SW13
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26 months ago
Igor, W12
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26 months ago
Abi, W12
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27 months ago
Abi, W12
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28 months ago
What a fantastic pizza I have just eaten!! The flavours were subtle, which made a nice change, and at £6.50 for a free delivery you really can't go wrong. Space Pizza can definitely look forward to a lot more orders from me in the future!
Abi, W12
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28 months ago
We ordered the lunch deal, large pizza with garlic bread and 2 cans of drink. We didnt have to wait very long, but when the delivery guy arrived, I saw that they had forgotten the drinks! It was evident it wasn't his fault as someone else must have had prepared the order, he huffed a bit but said that he was going to get it, and came back a few minutes after with the drinks (although they could have given us something free for the inconvenience...) He seemed a bit annoyed not with us obviously, but I could sort of understand his point as it was snowing and everything. Still, that's his job, I guess. Anyway the pizza wasn't *that* large but it was good and for the money we paid (7.95) it was good value. Might order again, if I can't find anything better in the meantime. :)
Margherita, W6
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29 months ago
I have ordered from this franchis ebefore and it was not bad however on this occasion it was awful. For starters I recieved the wrong pizza; whilst this was annoying I was hungry so chose to eat what I was given. There was almost no toppings at all on the pizza. One very small piece of pepperoni on each slice and it was meant to be a pepperoni pizza. The garlic bread was as hard as a rock. The "potato wave" was some soggy hot chips. The only part that was not messed up was the bottle of coke.
One word to rate my last experience with this company; abysmal. Aaron, W6
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30 months ago
Laura, W4
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33 months ago
To be honest i chose this takeaway as a last resort of them being open so late in the night. The bbq ibs i wouldn't even give these to my dog and checked them straight out. Poor greyish 'meat' with awful flavour. Couldn't quite believe these were sellable. The chips were soggy. I'd only rate the haagan daaz icecream as it was fine and the can of tango and the chicken wings and the coleslaw. Tha sour cream dip wasn't with the order but i really couldn't be bothered as the ribs we threw away straight away anyway. I wish i just ate cereal out of the cudboard waste of time and didn't enjoy.
Emma, SW5
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33 months ago
Luke, W6
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