Has my order been accepted?

If the restaurant is not responding to the incoming order, it may appear as 'sending' on your app or browser while we are making attempts to reach them.

Once your order has been received by hungryhouse, we send you an order pending email. When the restaurant accept your order, you'll receive an order confirmation SMS or push notification with the ETA.

If for any reason we can't reach the restaurant, or the order cannot be accepted, we'll inform you right away and let you know the next steps.

Was this article helpful?

Thank you for voting

Get in touch with us

We consider the following options to be the best for you based on this topic:

Current call queue is 5 minutes or less

Didn’t find what you were looking for?

Removed from order