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Frequently Asked Questions


The website keeps loading and I cannot place an order

The website is optimized for most common browsers. If you find that the page is not loading properly or is returning you to the previous page please ensure you are using one of the following browsers. The browsers need to be a newer version. If you are not using one of the below versions please try switching. If you are still experiencing issues please contact us and we will be happy to help you.

Firefox, Chrome, Internet Explorer or Safari.

I am having problems ordering on the website

If you are experiencing technical problems using this website, please ensure you are using one of the below browsers: The newest versions of the browsers will always work better.

  • Firefox
  • Safari
  • Google Chrome
  • Internet Explorer

If you use an Apple Mac, we recommend using Google Chrome or Safari.

Is Javascript required?

Although this website will work without Javascript, we suggest enabling it if possible - as most pages are optimised for clients that support Javascript.