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Frequently Asked Questions


I have a hungryhouse voucher, how does this work?

Congratulations! hungryhouse vouchers can be used on online paid orders only. Every voucher will have individual terms and conditions which should be in the email you have received. hungryhouse gift vouchers are not available on cash orders. This is because we cover the cost of the voucher and the restaurant need to be paid the full amount for cash orders.

To use the voucher please choose your items and proceed to checkout. At the payment information stage please choose credit/Debit or PayPal. On the right hand side of the page you can enter the voucher code. If the code is valid you will be able to proceed to the confirmation page

My code was not accepted?

If your code was not accepted at checkout you should check that you qualify for all of the conditions of the particular voucher code. If you have met all the conditions and the code is still not accepted, please ensure you are using the most up-to-date version of the app or browsers.

 

If the problem persists please contact our customer care team.