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Horsham Tandoori in Horsham Halal

4.5 5
4.5 Stars
480 ratings
17:30 - 22:15 

Customer reviews of Horsham Tandoori

Date
Q - Quality of Food S - Speed V - Value for Money
Comment
Response from restaurant: Dear Graham, I’m glad to hear the bulk of your order was of our usual good standard but very sorry to hear about the Madras. I’m not sure what happened here but if you had called us on the night we would have immediately dealt with the issue and sent a replacement. We pride ourselves on complete satisfaction for all of our customers and I will be in touch to see how we can resolve this.
Response from restaurant: Hi Basheer, thank you for taking the time to leave us a positive review. We think we provide an incredibly high quality curry at a fair price. With increasing costs, we always strive to make savings wherever possible (e.g. sourcing our own vegetables, avoiding the use of a middle man supplier) to provide the fairest price for our customers. We’ve worked incredibly hard to keep our costs as low as we can but feel the price ultimately reflects the high quality of food offered (as testified with many positive reviews below)
Response from restaurant: Hi Hannah, I'm terribly sorry to hear that food was delivered late. We experienced an incredibly busy night on Saturday and I (the owner) ended up having to make deliveries myself. In rare instances, when at capacity we always call ahead to warn of delays, however without me in the shop this didn't happen. You will see from our reviews that this is incredibly out of character for us as we pride ourselves on a speedy delivery service. I would like to provide you with some form of compensation however hungryhouse cannot provide me with some contact information so please call us with your address so we can chase up what went wrong. Best Regards
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