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Lime Tree in Prestwich

4.5 5
4.5 Stars
91 ratings
17:00 - 23:00 

Customer reviews of Lime Tree

Q - Quality of Food S - Speed V - Value for Money
Response from restaurant: Thank you for your response on the hungryhouse review page for The Lime Tree restaurant. I sincerely apologise that the standard of service for our delivery was inappropriate for that day. Unfortunately we were overstretched that Saturday night regarding deliveries which is no excuse but this is getting addressed. We have had an influx of deliveries recently due to the popularity of our restaurant so I am employing more staff to compensate this to make sure we keep a high standard at all times. Unfortunately it seems to be the case where you can not find good, decent and genuine staff but it is my job to make sure that we do not have issues where our customers are not receiving their deliveries in time. Once again I do apologise for the inconvenience caused and I am hoping that you would like to try The Lime Tree again and hopefully you will not have the same service. Kind regards, Johnny (Manager)
Response from restaurant: Thank you for your comment on the hungryhouse review page for my restaurant. I do apologise that felt that the food was awful, the naan was dry, the passanda flavourless and the balti was too hot. It is my job to make sure all my customers who dine in and take out receive the best service and the best quality of food. I would be more than happy to offer you a refund but I would also be more happy if you would like to try us again and the you would have a different opinion of our food. Johnny - Manager
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