All about cookies

What are cookies, and how does use them?

A "cookie" is a small piece of information, like a tag, which websites store on your PC or mobile phone to identify your computer. Identifying individual computers allows websites to do things like personalise your browsing experience based on your previous actions. Please note that our cookies can't harm your computer, and we don't store personally identifiable information such as credit card details in the cookies we create.

At, we use cookies to try to give you the easiest and most simple possible browsing experience. “System” cookies are used to allow the proper functioning of our website. For example, strictly necessary cookies remember your postcode between the pages you visit, so that you don’t have to enter it more than once. The same cookie gives the added benefit that your postcode is stored for the next time you visit the website - even if it’s a week later! Strictly necessary cookies are also used to enable site-wide special offers, as well as to decide whether to display the standard website or the mobile version, along with other simple functionality uses.

Cookies also help us to understand the traffic that comes to hungryhouse, and what it does when it gets there. We call these “Performance” cookies, and they don’t store any personalized information that could be used to identify you. They are there to help us identify what pages people visit, what works best and worst about our website, and how well our advertising performs. The information is aggregated together by independent third parties and we can use it only to see numbers of people taking certain actions (eg placing an order, or leaving the website from a certain page). This information stays aggregated together and is not tied back to individual customer records.

Finally, we also use “Targeting cookies”. We have relationships with carefully-selected suppliers, who may also set cookies during your visit to be used for remarketing purposes - in other words to show you different products and services based on what you appear to be interested in, whilst you browse around the internet. If you would like to opt out of this type of cookie, please go to the Network Advertising Initiative website.

Disabling all cookies (Not recommended)

If you wish to block all cookies on your computer, we can't predict how our website will perform during your visit. However, if you still wish to, it is possible to do so using your web browser settings.

Choose your browser from the list for further information:

Google Chrome
Internet Explorer
Mozilla Firefox

Further Reading about Cookies

If you want to know more about cookies, the following sites have been created to help explain how cookies work, and how you can manage their use.

List of Cookies in use on

Strictly necessary

'Strictly Necessary' cookies let you move around the website and use essential features like secure areas, the shopping basket and online billing.

  • hh_os, hh_as, wl-hh_os - hungryhouse uses this cookie to store order source cookies
  • z - hungryhouse uses this cookie to store the last used postcode
  • w - hungryhouse uses this cookie to store the design name
  • oc - hungryhouse uses this cookie to store voucher codes

Functionality cookies

The 'Functionality' cookies are used to provide services or to remember settings to improve your visit.

  • dvml - hungryhouse uses this cookie for mobile website forcing
  • iss - hungryhouse uses this cookie to lock the design
  • hhmf - hungryhouse uses this cookie to skip using design class for cookies mapping
  • hh-1, hh-2 - used to store member related data
  • hh-r - used to store restaurant related data
  • Iphone-app-adv - hungryhouse uses this cookie to show iPhone app advertisement
  • sitewarning - hungryhouse uses this cookie to show site warning message
  • mpi-hide - hungryhouse uses this cookie to show/hide the most popular items widget
  • mli-hide - hungryhouse uses this cookie to show/hide the most liked items widget
  • subscribeCanceled - used for restaurant subscription
  • fbs_... - hungryhouse uses this cookie to store a session
  • fbsr_... - hungryhouse uses this cookie to store Facebook sign in request with application id
  • c_user - user related data set by Facebook
  • datr - set by Facebook for various security reasons like DDoS attacts or creation of fake accounts and spammy accounts
  • xs - used by Facebook to see if a user has logged into Facebook. 
  • APISID, HSID, SAPISID, SID, SSID - These cookies, provided by Google Inc., are used in conjunction with the Google+1 button to enable you to share information publicly, as part of your Google Profile
  • NID, PREF - These cookies are used by Google to store user preferences and information when viewing pages with Google maps on them
  • BEAT, ULS - Google +1 plugin is used to recommend a website
  • clm - Setting custloc cookie
  • hh-js -this is a special cookie if js is enabled on client side
  • remember_me - we remember the customer when they try to sign in by saving a token into their browser as a cookie
  • remember_me_x - we remember the customer when they try to sign in by saving a token id into their browser as a cookie
  • _tq_id.TV-364545-1.da79 - Used to provide insight into how visitors find and use our webpages so that we can evaluate and develop our site
  • appBanner - hungryhouse uses this cookie to show/hide mobile application widget
  • hh_wasabi - hungryhouse uses this cookie to store restaurant menu settings
  • new_reg - hungryhouse uses this cookie to check for new user or guest
  • new_reg_e - hungryhouse uses this cookie to check for new user email or guest email
  • r-rank - hungryhouse uses this cookie to track page ranking
  • SmartFocus - hungryhouse uses this cookie for smart focus tracking
  • tms_VisitorID - used to deliver adverts more relevant to user and his/her interests 
  • tms_wsip - used to check if user's device has a modern browser that supports web sockets

Tracking cookies

'Tracking' cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors.

  • __utma, __utmb, __utmc, __utmv, __utmz (Google Analytics) - identifies user interaction with hungryhouse website 
  • WRIgnore (ClickTale) - provides information if user activity on hungryhouse website should be tracked/recorded
  • WRUID (ClickTale) - used to anonymously identify the user and enable ClickTale software
  • _jsuid (Roxr Software) - identifies new and unique visitors
  • first_pv_... (Get Clicky) - collects website statistics
  • liveagent_oref, liveagent_ptid, liveagent_sid, liveagent_vc (LiveAgent) - provides online chat and customer support 
  • _aw_m_... - this cookie is set when a user clicks on one of our links which then lets the advertiser and us know the website from which they came from.
  • awin - tracking cookies set directly by Affiliate Window
  • mxmroi (Maxemail) - checks how user interacts with hungryhouse website after he/she has opened an email
  • __utmt (Google Analytics) - distinguishes users and sessions
  • __zlcmid (Zopim) - stores Zopim Live Chat ID
  • _ga, _gat_UA-69570531-2, _gat_UA-73534370-1, _gid - (Google Analytics) - distinguishes users and sessions
  • _uetsid (Microsoft) - identifies user's browser and internet device for better targeted advertising
  • __cfduid ( - stores appboy user id
  • MUID ( - unique user identifier set by embedded microsoft scripts
  • X-Mapping-fjhppofk - used to route data and page requests to the correct server where a site is hosted on multiple servers
  • bi ( - used for analytics and marketing automation platform purposes
  • eid ( - this cookie informs a publisher (i.e. the site that hosts the advertisement) who the advertiser is, so as to be able to block the displaying of the advertisement on that site
  • uid ( - this cookie gathers information on creativity, in other words on the compilation of layouts and colours used in dynamic banners
  • __cfduid ( -  used to override any security restrictions based on the IP address the visitor is coming from
  • IDE ( - One of the main advertising cookies on non-Google sites
  • test_cookie ( - tests for cookie setting permissions for Google Analytics
  • c_user, datr, fr, pl, sb, xs ( - uniquely identify user and browser
  • NID ( - contains a unique ID Google used to remember your preferences and other information, such as your preferred language 
  • JSESSIONID ( - used in session tracking
  • guest_id ( - Twitter cookie appears on pages that use the button "Tweet" and serves to identify the user with a unique number associated with Twitter
  • personalization_id ( - Twitter uses information to help personalize the Twitter experience
  • __cfduid ( - this cookie is used for chat features and records, inter alia, which page on the site the user sees while chatting
  • MUIDB ( - this cookie is an analytics service that connects data from the Bing advertising network with actions performed on the Website.
  • X-Salesforce-eLB ( - used to improve the Salesforce experience
  • _pk_uid ( - used to track visitors
  • bi (
  • gs_u_GSN-178163-Q, gs_v_GSN-178163-Q, gs_u_GSN-178163-Q (Go Squared Analytics) - used to detect new sessions and visitors
  • k ( - used in kaptcha 
  • optimizelyEndUserId ( - unique user identifier set by the Optimizely website optimisation plaftform